Our Staff

northwest eye care professionals staff


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Administrative Management Team:

Danyel Johnson

Danyel Johnson (ABOC) – Chief Operations Officer

Danyel has been the Operations Manager and on the executive management team for the majority of her years at Northwest Eye Care Professionals. Since 2004, she has used her many years of experience as a certified optician within the Clackamas location. Customer service and positive patient experiences are her priority for NWECP. She leads with a caring and direct heart with both patients and the staff. Her responsibilities include all operations of each department and all staff of the Clackamas, Vancouver, Beaverton, and Hillsboro locations. She is the liaison to the executive partners: Dr. Bruce, Dr. John and Dr. Max.

Outside the office, her world revolves around her family, most importantly her 4 children and her husband. Her favorite activities include: snowboarding, spending time with friends, reading, drawing, singing, dancing, and traveling.

Danyel Johnson

Ghislene Teyssier – Executive Assistant to the Chief Operations Officer

Ghislene, pronounced “Jesslin” comes from a educational background in Psychology and Human Resource with a focus on Human and eye health. She loves exploring new places with her 2 children and small Dog, gardening, playing with her chickens, art and music. Her and her family are new-ish to the Pacific Northwest and so grateful for all the beautiful places it has to offer and the incredible people they get to meet here. She really enjoys cooking and baking native food (French and Moroccan) as well as trying out all other Global cuisine.


Lindsay Street-Largaespada – VT Administrative/Clinical Director

Lindsay joined the NWECP team in the Spring of 2018. She came to us with a background in both front office care and medical assisting, with specialty experience in the dental and cardiology fields. Her extensive knowledge within the medical field gives her a well-rounded approach to exceptional patient care, which she is dedicated to, daily. She embraces her roles here at NWECP, as she gets to do what she loves; helps people every day, and leads the therapy team to success.

Outside of the office, you will find Lindsay spending time with her family and friends. She loves camping, fishing, theater, adventuring around the Northwest, visiting Disney, and doing anything with her husband, kids, and little Yorkie’s, Princess Nica Penelope and Sir Theodore Ducky. She is an avid Oregon Ducks and Green Bay fan and has not missed a single Hanson concert since 1998.

Lindsay lives by:
“Everyday is a good day to have a great day!”“You can conquer anything with a smile!”



Sarah MacDonald (LDO) – Vancouver Office Manager

Sarah joined the Northwest Eye Care Professionals team in 2013. Having started her career in the 90’s, she holds over 25 years of experience in all areas of the optical field. Sarah’s knowledge and experience in optics is paired with her calm presence and passion for people. She has a listening ear and is ready to assist with even the most complex visual needs.

Sarah is most happy when she knows that our patients are happy and moves effortlessly between departments to maintain optimal care for our patients. She works closely with her team to provide the very best customer service.

When not in the office, Sarah enjoys making memories with her husband and 3 children and their 2 dogs. She loves being active outdoors and enjoys this time with her family.


Stormi Neathery-Carter – Beaverton Office Manager

Stormi added her one of a kind sparkle to the optical team, beginning of 2018. She has spent 9 years dedicating her optical skills to patients, always pushing forward to learn more and build skills that touch each and every one of her patients every day. Stormi feels fortunate to be apart of the NWECP team because she gets to work one on one with more severe cases. She loves to challenge herself and help others. Stormi has a heart and smile that shines through her patient care.

Outside of NWECP, Stormi likes a great conversation and adventures! She spends most of her time with her adorable niece and nephews, and discovering Oregon, her heart lives at the coast.

Vision Therapy Team:


Cheryl Jade (COVT) – VT Educational/Program Director

Cheryl joined the NWECP team in 2000 and currently works at our Beaverton location. Her educational background includes early childhood education and human development. Prior to joining Northwest Eye Care Professionals, she was a Montessori school founder-director, sensory integration and therapeutic listening service provider, art instructor and freelance artist.

Cheryl has successfully achieved certification as a vision therapist from the College of Optometrists in Vision Development. She values the historical vision training methods as well as staying current with new technology and research as she provides therapy for patients.

In her spare time she enjoys needle felt painting, photography and spending time with her family, especially her grandkids.


Tracy Migrants – Certified Optometric Vision Therapist

Tracy joined the practice in 2017. Since that time, she has had the pleasure of working with the amazing team and Northwest Eye Care Professionals and serving many special patients in the therapy department. Tracy earned her certification in vision therapy in 2007 and in para-optometry in 2003. After many years working as a vision therapist in Wyoming and Montana, she was inspired by her love of the field and inspirational patient successes, so in 2013 she returned to complete her higher education. She graduated with a Bachelor’s of Science in Psychology in 2019 and is currently in her doctorate studies program at Pacific University College of Optometry. She loves working with all people, but particularly enjoys working with pediatrics and special need patients.

Tracy is so grateful for her opportunity to continue the work she loves to do with the patients at Northwest Eye Care Professionals.

Beth Melmer

Beth Melmer, COVT – Certified Optometric Vision Therapist

Beth became a part of the Northwest Eye Care Professionals team in 2012. For the past 5 years she has been working with children and adults of all abilities in an athletic setting. Her educational background includes special education and psychology. She loves to see the changes vision therapy makes in the lives of patients.

In her spare time, Beth enjoys swimming, spending time outdoors and making beaded jewelry.


GleeAnn Barrett – Optometric Vision Therapist

GleeAnn joined Northwest Eye Care Professionals in 2014. She graduated from Portland State University with a degree in psychology with a focus on neuroscience and physiological psychology. She enjoys working with all age groups but has a special place in her heart for working with kids. As a former vision therapy patient she also has an understanding of the patient side of vision therapy.

GleeAnn enjoys traveling with her husband to see family and friends, spending time outdoors in the sun, and growing her saltwater fish tank.


Sefra Norwitz, COVT – Certified Optometric Vision Therapist

Sefra joined the Northwest Eye Care Professionals team in 2015 and works at our Beaverton, Vancouver, and Clackamas locations.  She received her COVT certification in 2019 and continues to share her passion for education by mentoring the new therapists in training.  She graduated from Portland State University with a degree in Liberal Studies and a minor in Judaic Studies. Prior to joining Northwest Eye Care Professionals, she worked as a CNA, a position that afforded her the opportunity to interact with people with various health conditions and impairments. Sefra has a passion for helping others and has found her calling in Vision Therapy. She believes in the efficacy of Vision Therapy and the benefits it affords her patients.

In her spare time she enjoys all manner of crafts, reading, board games, traveling, and spending time with her friends and family.  She is a huge fan of Halloween, so you are guaranteed to a treat when she shows up in costume.  Her catch phrase in the therapy room is “Bingo!”


Susan Rose – Optometric Vision Therapist

Susan joined our team in 2018, after experiencing six years in the eye care field, including working as an optical technician and a vision therapist. She has a true passion for helping teach others the benefits of vision therapy, and works especially well with children and adults with special needs. She attended Lower Columbia College.

In her personal time, Susan enjoys writing. She pursued her lifelong dream of becoming an author when she published her first novel in 2016. In addition, she has had her short stories published in several anthology books.

Susan enjoys making art and has her pieces in homes and galleries across the United States.

She loves spending time with her husband of 25 years, and her two adult children. She spends her personal time traveling, floating the river, mining for sapphires, taking photos, and cuddling her cats.


Carol Kitching – VT Tele-health Director

Carol was a significant part of the Northwest Eye Care Professionals family since 1984. After 35 years with NWECP as the VT Director, Carol hung up her directors hat and is excited to bring tele-health to our patients. Carol has a Psychology degree from Portland State University. She is a member of the College of Optometrists in Vision Development and the Neuro-Optometric Association. By doing vision therapy she finds purpose and meaning to her own life and those of her patients. Carol continues to learn and apply new brain research as she provides therapy for patients. Carol has retired to become a therapist doing Remote Video Therapy.

In her personal time she enjoys trips to the beach, reading, the outdoors, and time spent with family, friends, and dog.


Jessie Kenner – Optometric Vision Therapist

Jessie joined the Northwest Eye Care Professionals team in the fall of 2018 and works at both our Clackamas and Vancouver locations. Born and raised in Massachusetts, Jessie went to Westfield State College and graduated with a major in elementary education. Prior to joining Northwest Eye Care Professionals, she worked as a nanny for several years, allowing her to do what she was most passionate about, working with children. Jessie is so excited to use her knowledge of vision therapy to help others!

Outside of the office, she enjoys crafting, camping with her musician husband, volunteering for the Daughters of Norway, and traveling to see friends and family.


Joelle Saveliev – Optometric Vision Therapist

Joelle joined the NWECP team at the start of 2019 and splits her time between the Beaverton and Hillsboro offices. Her path to working in vision has been a non-traditional one – evolving from an artist and animator to educator and coordinator. Originally from Buffalo, NY, she is always happy to share anecdotes from a life filled with colorful characters – while coming up with creative tasks to keep patients motivated on their journey to improved visual skills.

Both inside and outside the office, Joelle enjoys making people laugh through stories, costumes, and a puppet or two. She frequents pop culture conventions with her partner as a cosplayer and vendor, and contributes her artistic skills to various project throughout the year.


Chelsey Arnold

Chelsey Arnold – Optometric Vision Therapist

Chelsey Arnold joined NWECP with a creative, and positive energy in February of 2019. In addition to starting in the position she loves every day, Chelsey graduated with a Phlebotomy Certificate within the same year, another area with patients she has a huge passion for. It’s no surprise, this determined employee has not stopped furthering her education as a Vision Therapist. Before beginning her career as a Phlebotomist, she fell in love with Vision Therapy and the benefits it provides to all populations of patients. While it takes a few years to achieve, her next professional goal is to obtain her certification as Certified Optometric Vision Therapist. We look forward to watching her successes, as she continues to work hard towards her goals!

Northwest Eye Care’s employees treat each other as family. We spread this love to our patients every day and make it a priority to evaluate and treat the unique needs of each patient. Chelsey welcomes everyone with warm open arms, compassion, and she strives to treat and improve their quality of life with every interaction big or small, everyday. She has a family background of working with children on the spectrum as well as adults in her family with brain injuries. She has a very special place in her heart for these types of populations, as well as other cases that challenge her to learn how to be the best with anyone she works with at NWECP.

When she is not at work, she cares for her elementary grade son and spends her free time at the beach with her husband and family. She enjoys coffee, making people smile, hiking and adventuring new places with her “little bug”, her son.

Chelsey Arnold

Maria Colwell,COVT – Certified Optometric Vision Therapist

Maria joined the team in the summer of 2020. Originally from the east coast, she found her passion as a vision therapist while working for her aunt, an Optometrist in Massachusetts. She then decided to adventure out to Colorado and continue her passion working as a vision therapist in Boulder, where she went on to receive her COVT certification in 2018. When it felt like time to move again, she landed in the welcoming arms of the Northwest Eye Care family where she continues to find joy in helping others.

Outside the office, Maria enjoys exploring the Pacific Northwest. Whether it be hiking a new trail up in the mountains or going to the coast, she is always craving adventure. In her downtime she loves reading and spending time with her partner Daniel and their two cats.


Chelsey Arnold

Sarah McAfee – Vision Therapist

Sarah was a sparkling addition to NWECP in 2019, and has worn many hats in the therapy room ever since. No matter what role she is in, Sarah finds great joy in helping and caring for others. Sarah currently works in the Beaverton location, and is our sole therapist on the Westside delivering both light and vision therapy assessments and follow ups. Her smile, positivity, and dedication to delivering the best care to her patients show in all she does. She is not only a sparkle with our patients but she brings creativity and humor to the staff in any office she is in! 

Sarah spent 20 years in the education field, working with closely with students and families. She also worked with senior citizens in retirement communities. She enjoyed being a muralist for several years. In her spare time she enjoys true crime podcasts, camping, watercolor painting, hiking, cooking, and spending time with her little dog, family, and friends.

Chelsey Arnold

Chelsea Rose – Vision Therapist

Chelsea joined the NWECP team in the fall of 2019. She currently splits her time between our Vancouver and Clackamas locations as a vision therapist. Prior to joining NWECP, Chelsea graduated top 10% of her class. She worked as a nanny, and in retirement facilities, which allowed her to gain knowledge working with a variety of age groups and backgrounds. Chelsea strives to learn, help others through her work, and bring a smile to everyone’s face.

Outside of the office, you will find Chelsea creating art, snapping pictures, hiking in the Pacific Northwest mountains, solving puzzles, and of course cuddling her cats.

C. Lacy – Optometric Vision Therapist

C. joined the Northwest Eye Care Professionals team in 2013 and works our Clackamas locations. Prior to joining Northwest Eye Care Professionals, she interned with Diana Ludlam, a renowned vision therapist and lecturer, who also treated C. as a child alongside her late husband. Dr. William Ludlam was internationally known for his work in vision therapy. These experiences gave C. the passion for and understanding of vision therapy she has today. She finds her childhood experience gives her a deeper empathy for patients and, combined with her background in psychology, insight into the struggles of both young patients and those with a brain injury.

Outside the office, C. loves backpacking, hiking, experimenting in the kitchen, traveling when she has a chance and spending time with her husband and family.

Chelsey Arnold

Keiji Shiyomura- Vision Therapist

Hablo Español

Keiji grew up in a small rural town in the central valley of California and attended Pacific University College of Optometry. He is interested in public health, community out reach, interdisciplinary medicine, and sports/performance vision but his passion for brain injury rehabilitation grew while interning at NWECP during his fourth year rotations.

Outside the office, Keiji enjoys spending time with his wife, dog, playing soccer and exploring everything the PNW has to offer.

Hablo Espanol

Optical Team:


Heather Branderhorst, ABOC – Optical Manager

Heather brightened the office of Northwest Eyecare Professionals in Spring of 2017. Heather is an ABO Certified Optician with over 12 years of experience that helps change the lives of her patients. She is passionate about going the extra mile to make sure that all patients feel heard and taken care of.

Heather works closely with her department and patients to offer the best possible experience. Heather works hard to understand and graciously approach the needs of our patients. She applies her extensive knowledge in the field of optics to make every experience with NWECP memorable. There is no question why they call her “The Fabulous Optician”.

Outside of our office Heather enjoys crafting, jewelry making, true crime podcasts, and the arts. She loves spending her time with her husband and daughter…who is a Food Network Star in the making!


Lenora Thomas – Dispensing Optician

Lenora joined NWECP in July of 2018. She brought with her 3 years optical experience and a passionate heart. She has embraced the culture in our office and has a love for her patients and coworkers, alike. The complexity of what we do here on a daily basis feeds Lenora’s eagerness to learn. She brings joy into the lives of everyone she meets, with her love for life and positive attitude.

In her free time, Lenora enjoys hiking, going to the beach, watching a good movie and being with her friends. She also has a kitty named Emma, whom she adores.


Yozef M. Ben Yehudah – Dispensing Optician

With over 20 years experience; Yozef is a jubilant Optician and is elated to work with an awesome team of highly competent & caring opticians, optometrist, techs, vision therapist & the entire staff at Northwest Eyecare Professionals.

Yozef exudes loving kindness, with highly competent skills as an Optician. Yozef has enhanced experience of working with ABI & Vision Therapy patients; as he delivered care with Heather Branderhorst ABOC & Carol E. Marusich OD, MS, FCOVD (now retired) in Eugene, Oregon. As an optician, Yozef delivers care in coordination with Dr. Bruce & other doctors & staff at NWECP bringing these experiences full circle and available to our patients in the greater Portland metropolitan area. Whether you are a ABI patient rejuvenating in your recovery process and/or a well seasoned or first time eyeglass wearer Yozef is happy to serve you with the upmost loving kindness & professionalism as an optician.

Yozef has a Bachelor of Fine Arts degree from Oregon State University & a Master of Science in Nutrition degree from the National University of Natural Medicine. Yozef is passionate about spending time with his wife and daughter.



Ariel “Ari” Murphy – Dispensing Optician

“Ari” is a lifestyle dispensing optician, receptionist, and certified ophthalmic technician who travels to all NWECP locations to help patients and team members alike. She will begin studying the field of vision therapy in 2020 to help people reach their visual goals through rehabilitation and development of their visual processing systems. She finds this field interesting and rewarding; she hopes to apply her knowledge practically with professionalism and empathy, always putting patient care first.

Outside of work, Ariel likes to play all kinds of games, whether it be board games or video games. She also enjoys the outdoors, going to the movies, reading, hanging out with her kitty, Jilly Bean, and her partner, Shane.

Jenn R

Jennifer Repp – ABOC – Certified Optician

Jennifer joined NWECP early this year in 2019. Jennifer is an ABO Certified Optician with over 20 years of dedication in the optical field, showing nothing more than integrity and commitment to all her patients complete satisfaction and vision concerns. Her goal at NWECP is to see each patient leave the practice with a smile.

In Jennifer’s spare time she enjoys the out doors..camping, boating ( Open Adventure ) And sharing memories with her close family and friends.


Jenn R

Chau Mach – Optician

I speak Vietnamese

Chau Mach has been in optometry for over a year taking on different roles in the optical and office departments. She is committed to making sure that patients receive superior care. Helping them have the best possible experience while choosing their pair of glasses brings her great joy and satisfaction. 
Chau enjoys spending time with her husband cooking, hiking and travelling. As a newcomer to Portland, she loves exploring the food and restaurant scene in this wonderful city.



Nicole Marcoccia – Optician

Nicole comes to NWECP with many years of experience in all aspects of the optical field. She thrives on giving patients an “over the top” customer service experience and is excited to help the patient of Northwest Eye Care Professionals. Nicole attended school and college mostly in upstate New York where she grew up, but made her way to the beautiful Pacific Northwest.

In her spare time, she likes to spend time with her pets and friends. She is always up for a drive to Mt. Hood or the Oregon Coast.


Kate Ross – Certified Optician

Kate has worked in the medical field since the fall of 2011. Beginning as a receptionist at a small optometric practice in her home town of San Luis Obispo, CA, she worked her way to frame stylist, certified optician, and finally, optical manager in Santa Clara, CA. She found her dream job at NWECP in October 2019, and is now the solo optician in our Hillsboro location. She loves being part of a team that provides ongoing care for our patients, and values the positivity and support of her colleagues.

Outside the office, she enjoys laughing with her fiancé, making new friends, playing guitar and piano, and learning anything and everything she can!


Chenesse Santiesteban- Vancouver Optical Apprentice

Having found a passion in Optometry, she has been able to connect her love of helping others into something more gratifying. She started her journey back in 2018, and has continued to look forward since. She has joined NWECP in August 2021, it has gone beyond any expectations she could have had, and she cannot wait to learn and grow more.

In her free time, she’s a Dog Mom to a handsome man, Max, and a pursuer of creative outbursts. Often seen, painting, writing, and being an overall goofball with friends and family.

Technical Team:


Stephen Eastburn (COA) – Diagnostics Coordinator/CL’s Tech

Stephen became a member of the Northwest Eye Care Professionals family in 2016. He has an educational background in neuroscience and public health and has spent significant time in ophthalmological settings. He is the current Contact Lens Technician and is a Certified Ophthalmic Assistant. Stephen loves getting to know patients and assisting them in achieving their best vision.

In his spare time Stephen likes to run, read, and spend time with his wife and his dog.


Stephanie Jones- Fellow & Electrodiagnostics Coordinator

Stephanie is from a small town in Arkansas called, Flippin. She attended Lyon College for her undergraduate Biology degree, then graduated from Southern College of Optometry in Memphis, Tennessee in May of 2021. She is here at NWECP to learn from the amazing doctors, therapists, and other staff. She loves working with kids and is excited to do so here – while also gaining confidence and skill with a wide variety of other patients. She hopes to come out as a very well rounded optometrist after this year of fellowship.

Some of Stephanie’s favorite things to do include exploring new places, playing volleyball in any form, and doing puzzles. She enjoys going to restaurants, trying out coffee shops, and listening to live music.

Administrative Team:


Natalie Moore – Administrative Assistant/Referral and Specialty Ins Coordinator

Natalie was previously the insurance coordinator for Northwest Eye Care Professionals. She started her career with NWECP in 2014. She has a great understanding of insurance benefits for medical, routine vision and cases related to a workmans comp injury or motor vehicle accident. She is no stranger to hard work and loves to keep busy. When she is not dabbling into insurance, she is the administrative assistant to the Chief Operations Officer.

When Natalie is not in the office, she enjoys spending time with family and rooting for orange and black!


Emily Fredin – Call Center Representative

I was born and raised is Vancouver, WA. After high school I moved to Spokane, WA to attend Eastern Washington University. My husband and I stayed in Spokane for 12 more years, while living there I worked in a couple different Cardiology offices. In those offices I worked in the medical records department and on the switchboard. My husband went back to school to become a nurse, so when he graduated I decided to go back to school and get my Cosmetology License. I was working in a salon then my husband got a job at Portland Providence, so we finally moved home! I decided I enjoyed working in medical offices more than in a salon, so I now just do that on the side for friends and family. We have a dog and are enjoying reconnecting with old friends and family!


Ann Coleman – Call Center Representative/Doctible Coordinator

Ann joined our team in 2016. Before joining our team, she had over 25 years of customer service in the healthcare industry, ranging from being a CNA in a nursing home, to being a unit specialist in a busy ER in the Portland area.

Outside of work, Ann enjoys spending time with her 2 grown sons, and husband of 27 years. She enjoys hiking, and camping, along with watching baseball, football, and hockey.

susan Lapera

Susan L. – Call Center Representative

Susan’s first opportunity to work for Northwest Eye Care Professionals was in 1990. She has worked in multiple areas of our clinic from the front desk, optician, doctor’s assistant, diagnostic technician, office manager, assistant manager, compliance coordinator & training new employees.  She loves being part of a team.

Susan enjoys helping patients whether it’s in person or on the phone.  She is dedicated to making all patients feel welcomed.  She has a positive attitude, a caring nature, very resourceful, quick witted, and loves to make people laugh.  

She enjoys being outdoors walking/hiking, cooking, playing the piano, riding motorcycles, golfing, boating, quilting & gardening. 


Sarah Christensen – Financial Assistant

Sarah joined Northwest Eye Care Professionals in the fall of 2017 as a financial assistant. She has been working in the field of medical insurance coding and billing since 2007. Sarah has worked with various specialties, but has enjoyed working in the Optometric and Ophthalmology field since 2015, the most.

Sarah is a true Oregonian, born and raised in Portland. Outside of the office, she spends her time with her husband and two young boys.


Katie Taylor – Administrative Assistant

Katie started with Northwest Eye Care Professionals in 2017 and has been offering the best in customer service ever since. If you see Katie in the office you will see her smiling and helping anyone she can, staff or patients! Her passion is people and seeing them thrive in life.

Katie has worked in the healthcare field for 9 years. She started as a receptionist with NWECP in the fall of 2017, and since then has had her hands in many things. Katie’s many hats include front desk extraordinaire, compliance, scheduling, working as the Residency Coordinator, and anything she can take on to ensure consistent and smooth patient care in the office. 

Katie is married with two adventurous little kiddos. Her family enjoys sporadic trips to the coast, and places they have never been. When she is not working or escaping with her family, you will find her camping, shooting, dabbling in photography, playing guitar, and enjoying her large extended family, because to Katie family is everything! Oh, and let’s not forget the adventurer in her … she also loves to skydive.


Brittany West – Patient Care Coordinator

Brittany comes to NWECP with many years of specialty experience. She enjoys patient interaction and assisting them with their needs. She is very versatile in insurance knowledge to providing great customer service. She is looking forward to working with you in the Clackamas location.

Brittany is an Oregon native and has lived here her entire life. She has a miracle baby girl named Brooklyn who has spent some time in the NICU. Her military husband and her own a vintage 1974 tri hull boat, as they love to going fishing, Detroit lake is her favorite place to fish especially for Kokanee. She has been known to bring in the biggest fish. She love going on adventures like hiking, camping and beach trips. She is also an animal lover with a miniature Australian shepherd and a crazy black cat. She is also obsessed with all things fall and Halloween.


Moniesha Zaragosa – Patient Care Coordinator

Moniesha joined the team in mid-2021. She came to use with a fundamental background in ophthalmology and specialty scheduling. Born and raised in Salem, OR she has been living in Portland for 7 years and enjoys exploring new eating places, traveling and hiking. She has a 3yr old dog named Luna.

Nancy Garcia

Angeline Welch – A/R Coordinator

Angie started at NWECP in 2018, and she hit the ground running with her extensive knowledge of insurance and love for patients. Angie has a degree in business, and has spent countless hours working on bookkeeping courses and ICD-10 understanding, bringing tools that have helped our staff and patients give the best care possible. She came to us with many years of experience in bookkeeping and accounting both in medical and private billing offices. She is magic behind the scenes with her knowledge in how to help patients! When she is not in the office being an accounting ninja, her entire heart is her 2 grown children, and 3 amazing grandchildren that she is fortunate enough to live with, and spends every second she can with them. 

Nancy Garcia

Jeanette Denmark – A/R & Billing Assistant

Jeanette brought her smile and experience to the NWECP team in the fall of 2020. Jeanette started her career as a mom of three, and when her kids reached their adolescent years, she decided to go back to school and peruse a degree in Medical Billing and Coding. She has been working in the optometry field since 1997, and has enjoyed learning and experiencing new things in the eye care field ever since. Jeanette delivers incredible patient care on both sides of billing and insurance claims, and on the phones greeting every patient with a smile! Patient care and helping people is her passion.

Jeanette was born in San Juan, Puerto Rico and has lived everywhere from Delaware, Maine, to Washington, before settling in Oregon, and finding her forever home in the Pacific Northwest. Jeanette’s three children – Jaime, Justin, and Jordin now grown, have blessed her with 6 awesome grandkids … 5 boys and FINALLY a girl! Jeanette enjoys spending time with her husband of 24 years, and all of her family bike riding and camping!



Launa Kind – Hillsboro Smile Specialist

In the summer of 2019, Launa found her forever home with NWECP. You will find her awaiting your arrival at the Hillsboro front desk as a smile specialist. She is dedicated to each patient having the best experience whether in therapy, the exam room or in our optical department. She has been working in the developmental and rehabilitative Optometric field for almost 20 years. She has seen the amazing benefits of vision therapy and is happy to grow the awareness in the Hillsboro area of this specialized field. As she has been in this industry for many years, her passion is helping patients of all populations. She has a good sense of humor, an amazing smile and is always willing to make you a priority.

In her personal time, she enjoys the beach, hiking, animals and playing a variety of games.


Michelle L

Michelle Lithgow – Medical Records Coordinator

Michelle Lithgow joined North West Eye Care Professionals team in the Spring of 2019. She joined the team to assist with administrative and office tasks. She can be found in multiple different departments and follows the needs of the office and our important patients.

She moved here from Kailua, Hawaii in 2013, after graduating from the University of Hawaii and transferring to Portland State University. Her studies have been in the Fitness field and helping others with motivation and fitness to meet their goals and build confidence. Prior to working for North West Eye Care Professionals, she worked in the fitness industry working with children and adults. She also has worked as an Administrative Assistant in a Financial Institution and Real Estate Company for 10 years.

Michelle enjoys hiking, weight lifting, Body Combat (cardio martial arts), running, playing her Taylor guitar, hanging out with her beautiful girls Christina, Isabella and dog Willow.

Michelle L

Linda Luu – Patient Care Coordinator-Vancouver

I speak Vietnamese

Meet Linda! Linda is one of our Vietnamese bilingual superstars. You will find Linda working as our patient care coordinator in the Vancouver location of NWECP. Linda has been working in healthcare since 2012, but is not limited to healthcare knowledge and experience. Linda started in the the healthcare field at an optometry practice, and then transitioned into the restaurant field. Although she loved the challenges in the service business, her passion lied in optometry. Linda returned to her passion in 2021, when she found NWECP, and decided to join our team and join her forever home in Optometry. Linda does not just find passion in the excitement of optometry, but her love for patients, the service to give great care, and the passion to see people succeed in their treatment needs to better their lives.

Linda lived in the beautiful state of Hawaii for a while, and she LOVES to travel. If she could travel to a new place every year, she would, but her love for the beautiful Pacific Northwest always brings her back. The Pacific Northwest is where she thrives in raising her family. Linda is married and has two beautiful daughters, Kylie and Jasmyne. In her off time she spends time traveling with her family anywhere they can adventure, and they never forget their American Bulldogs Zack and Bentley.

Michelle L

Jessica Randolph – Patient Care Coordinator-Beaverton

Jessica joined NWECP as our Beaverton Care Coordinator in the spring of 2021. Jessica is a self-proclaimed “eye nerd”, and has a huge passion for the field she delivers care in every day. Born and raised in the Pacific Northwest, she has spent the last 16 years in the field of medical billing. She loves the challenge of helping patients with the hardest part of their insurance. Her transition to the position of care coordinator has made Jessica very happy, as she is helping patients in all areas of their care.

Outside of the office, you will see Jessica hanging out with her 3 teenagers and her boyfriend Aaron. This Pacific Northwest adventurer loves going to the beach and taking walks to explore new areas around Oregon. At home, she likes to cuddle up with her two kitties, Baby Girl and Huckleberry, while enjoying a great book!



Jody Santos – Retired

Jody was an integral piece of the front desk for over 10 years until she retired. As a previous insurance contract administrator, she had a prior knowledge of insurance companies. Jody always did her best to interpret your insurance information. She has a smile and personality that patients have grown to expect over the years.

In her personal time, she enjoys watching sports, especially the activities of her grandchildren.


Sharrie Kitching – Retired

Sharrie was a part of the Northwest Eye Care Professionals Family as an administrative assistant for sixteen years before she retired. She enjoys the many facets of her position and takes every day to learn something new.